GNPS Computer Repair Services

District-Wide Computer Repair Services

1. Troubleshoot, maintain and support computer hardware, software, peripherals, servers, switches, routers, pagers, cell phones and fax machines in 10 Schools, 2 Administration Buildings, 2 Adult Learning Centers

2. Respond to computer repair requests from teachers and administrators after school-based personnel have attempted to troubleshoot the problem.

3. Assist school-based personnel with hardware setup, upgrades and software installation services.

4. Configure, manage and maintain administrative and instructional networks and servers.

1. Contact building computer personnel, if available, and alert them to the problem. If building personnel are unable to troubleshoot the problem they will contact the computer repair department for assistance.

2. Send e-mail to computer repair services at rep.phipps@greatneck.k12.ny.us. An e-mail reply will be sent to confirm that the message was received.

3. If e-mail is not available, call (516) 441-4085 and leave a voice mail message if no one answers the phone.

3. For emergencies only, use the pager number (516) 651-1852. A return phone call will be made as soon as possible.

4. Computer technicians are dispatched to schools on a priority basis, making it difficult to provide advanced notice. Variations in problem resolution, unavailable parts and unexpected events exacerbate the unpredictability and unreliability of appointment scheduling.


	1. Troubleshoot, maintain and support computer hardware, software, peripherals, servers, switches, routers, pagers, cell phones and fax machines in 10 Schools, 2 Administration Buildings, 2 Adult Learning Centers
	2. Respond to computer repair requests from teachers and administrators after school-based personnel have attempted to troubleshoot the problem.
	3. Assist school-based personnel with hardware setup, upgrades and software installation services.
	4. Configure, manage and maintain administrative and instructional networks and servers.


	1. Contact building computer personnel, if available, and alert them to the problem. If building personnel are unable to troubleshoot the problem they will contact the computer repair department for assistance.
	2. Send e-mail to computer repair services at rep.phipps@greatneck.k12.ny.us. An e-mail reply will be sent to confirm that the message was received.
	3. If e-mail is not available, call (516) 441-4085 and leave a voice mail message if no one answers the phone.
	3. For emergencies only, use the pager number (516) 651-1852. A return phone call will be made as soon as possible.
	4. Computer technicians are dispatched to schools on a priority basis, making it difficult to provide advanced notice. Variations in problem resolution, unavailable parts and unexpected events exacerbate the unpredictability and unreliability of appointment scheduling.